How to Prevent an “Epic” EMR System Outage

By Curtis RyanElectronic Medical Records

Protecting the availability of your IT storage is vital for performance, but it can also be critical for life. No one knows this better than the infrastructure department of major healthcare providers. Application slowdowns or outages in Electronic Medical Record (EMR), Systems or Electronic Health Record (EHR) Systems – such as Epic, Meditech, or Cerner – can risk patient care, open hospitals up for lawsuits, and cost hundreds of thousands of dollars.

Nobody working in IT Storage in any industry wants to get a call about a Storage or SAN service outage, but even minor service disruptions can halt business operations until the root cause of the issue can be diagnosed and resolved. This kind of time cannot always be spared in the ‘life and death’ environment of the users of EMR systems in healthcare providers.

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HDS G1000 and Better Protecting Availability of z/OS Disk Storage

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By Brent Phillips

 

If your job includes avoiding service disruptions on z/OS infrastructure, you may not have everything you need to do your job.

seeinsideHDSVSPG1000 (3)Disk storage in particular is typically the least visible part of the z/OS infrastructure. It is largely a black box. You can see what goes in and what comes out, but not what happens inside. Storage arrays these days are very complex devices with internal components that may become overloaded and introduce unacceptable service time delays for production work without providing an early warning.

Consequently, in the 10+ years I have been with IntelliMagic I have yet to meet a single mainframe site that (prior to using IntelliMagic) automatically monitors for threats to availability due to storage component overload. Continue reading