What is AIOps? The Benefits Explained

By Morgan Oats

August 2017 ushered in a new term heralded by Gartner in the form of AIOps: Artificial Intelligence for IT Operations. The term has certainly generated a lot of market hype, but what exactly is AIOps, and how can it help support your business operations?

Gartner’s official definition for AIOps is:

“AIOps platforms utilize big data, modern machine learning and other advanced analytics technologies to directly and indirectly enhance IT operations (monitoring, automation and service desk) functions with proactive, personal and dynamic insight. AIOps platforms enable the concurrent use of multiple data sources, data collection methods, analytical (real-time and deep) technologies, and presentation technologies.”

AIOps: Artificial Intelligence for IT Operations

Source: Gartner [https://blogs.gartner.com/andrew-lerner/2017/08/09/aiops-platforms/]

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No Budget for an ITOA Performance Management Solution

By Morgan Oats

no budget

Every department in every industry has the same problem: how can I stretch my budget to get the necessary work done, make my team more effective, reduce costs, and stay ahead of the curve? This is equally true for performance and capacity planning teams. In many cases, it’s difficult to get budget approval to purchase the right software solution to help accomplish these goals. Management wants to stay under budget while IT is concerned with getting a solution that solves their problems. When trying to get approval for the right solution, it’s important to be able to show how you will get a good return on investment.

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