Making Use of Artificial Intelligence for IT Operations Analytics / AIOps

B._Phillips-web0By Brent PhillipsArtificial Intelligence for IT Operations Analytics

Enterprise computing systems and storage operations teams have a difficult job: manage the IT infrastructure so that application availability is always efficiently maintained. But this is virtually impossible due to the complexity and disparity of the meta-data and reporting tools for all the various infrastructure components. A lack of information is not the problem, rather the great need is to derive meaningful intelligence out of all the information.

But the cloud, for example, will not work for all applications due to performance and security requirements. And outsourcing doesn’t make infrastructure performance problems go away, in fact it can make them harder to resolve. So most enterprise organizations will still benefit from and require deep infrastructure performance analysis capabilities.

In recent years, a new class of products initially called IT Operations Analytics (ITOA) have come on the market with the design objective of providing a single interface into all the data generated from disparate devices, and more importantly, helping interpret what it really means for performance, availability, and efficiency.

The idea is to employ the computer to do more of the work of deriving meaningful intelligence out of all the data. If designed correctly, this is a type of artificial intelligence which is done by the machine and enables human IT operations teams to be more effective. In 2017 Gartner coined the term AIOps which is a nice nomenclature for the capability.

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What is AIOps? The Benefits Explained

By Morgan Oats

August 2017 ushered in a new term heralded by Gartner in the form of AIOps: Artificial Intelligence for IT Operations. The term has certainly generated a lot of market hype, but what exactly is AIOps, and how can it help support your business operations?

Gartner’s official definition for AIOps is:

“AIOps platforms utilize big data, modern machine learning and other advanced analytics technologies to directly and indirectly enhance IT operations (monitoring, automation and service desk) functions with proactive, personal and dynamic insight. AIOps platforms enable the concurrent use of multiple data sources, data collection methods, analytical (real-time and deep) technologies, and presentation technologies.”

AIOps: Artificial Intelligence for IT Operations

Source: Gartner [https://blogs.gartner.com/andrew-lerner/2017/08/09/aiops-platforms/]

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No Budget for an ITOA Performance Management Solution

By Morgan Oats

no budget

Every department in every industry has the same problem: how can I stretch my budget to get the necessary work done, make my team more effective, reduce costs, and stay ahead of the curve? This is equally true for performance and capacity planning teams. In many cases, it’s difficult to get budget approval to purchase the right software solution to help accomplish these goals. Management wants to stay under budget while IT is concerned with getting a solution that solves their problems. When trying to get approval for the right solution, it’s important to be able to show how you will get a good return on investment.

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SRM: The “Next” As-a-Service

Brett

By Brett Allison

You may have seen this article published by Forbes, stating that Storage Resource Management (SRM) is the “Next as-a-Service.” The benefits cited include the simplicity and visibility provided by as-a-service dashboards and the increasing sophistication through predictive analytics.

IntelliMagic Vision is used as-a-Service for some of the world’s largest companies, and has been since 2013. Although we do much more than your standard SRM by embedding deep expert knowledge into our software, SRM, SPM, and ITOA all fall under our umbrella of capabilities. So, while we couldn’t agree more with the benefits of as-a-service offerings for SRM software, the word “Next” in the article seems less applicable. We might even say: “We’ve been doing that for years!”

IntelliMagic Software as a Service

IntelliMagic Software as a Service (or Cloud Delivery)

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